Do you have any questions?

• What information do you need to make your booking with Futurtrans?

  In addition to your personal and contact details (name, email and mobile phone), we need your flight number and arrival time.

• Do you want to book a transfer with Futurtrans? How do you do it?

  Fill out the booking form that you will find on our homepage. Once you complete it, we will send you an email confirming that we have received your request. When we confirm your booking, we will send you another email. If we cannot provide your transfer, we will let you know as soon as possible.

• How do you have to pay for your booking with Futurtrans?

  You have two options; pay the driver upon arrival or pay online through credit card or PayPal.

• Do you need to hire extra services such as a child seat/booster, golf clubs or bicycles?

  During the booking process, you can add these extras. If you have any other needs, please add them in the comments and we will get in touch with you.

• Is your route not listed in the booking form?

  Contact us by sending an email to reservas@futurtrans.net and we will reply with a detailed quote for your transfer.

• "I need to make a stop between the airport and my destination" or "the transfer users arrive on different flights" or any other unforeseen circumstance.

  In the comments section of the booking form, explain your situation before confirming your reservation. We will get in touch with you to find a solution. At Futurtrans, we want to help you as much as possible to make your trip as comfortable as possible.

• Should you book your transfer according to your flight time or according to the time you want to arrive at the airport?

  We recommend that you be at the airport two hours before your flight departure time.

• Have you not received the confirmation email for your booking?

  This process may not be immediate, so please wait a bit and let our servers handle it. If more than 24 hours have passed and you have not received your confirmation email, contact Futurtrans.

• Do you want to cancel your booking? How can you do it?

  You can cancel your booking with 48 hours' notice. Contact us and we will process it.

• What documentation do you need to bring so that your driver can pick you up? Do you need to print the voucher?

  Do you want to know where we will be waiting for you, what time we need to pick you up from your hotel to get to the airport, or any other doubts? We will be happy to answer them!

For any other questions, please contact us and we will respond as soon as possible.